Coming from Cedar Hill, Texas on the way to Pensacola, Florida for a funeral the engine light came on and we came here at about 11:10 and Mr. David Robinson took all my information and sent my car straight back to service department, where a young man Mr. Hakeem Lewis did my service work, told me I was good and and I was back on the road at about 12:15. Thank y'all so much, for putting my faith back in Toyota service Department. On the Road Again!!!
Very nice people
Very friendly and service was good.
Friendly staff, in and out for oil change and service.
My family, with two kids under 4, was traveling from Houston to W. Monroe. The check engine light came on and began blinking on my husband’s truck when we were about 15 miles outside of Alexandria. We made it to the dealership about 4:20, which is close to closing time. Jeff helped us out and he and the service department worked quickly to diagnose and fix the issue. We were back on the road within an hour! Super thankful for the kind people who work there!
Great Sales and Service Staff that’s always willing to go the extra mile for your satisfaction.
Customer definitely comes first!! They worked very hard getting me in a vehicle. Will definitely 💯 go back for my next purchase..
Professional service courtesy staff
Got same day appointment to get out extra key made. Out when the said.
Very nice and excellent customer service.
Service department is great. Always friendly and professional.
Great place to buy your next vehicle.
Salesman Hunter Goodwin and Sales Manager Grant Fralick went above and beyond our expectations to find us the exact Highlander. Afterwards the finance manager Anthony Chapman took exceptional care of us. This is a top notch, red carpet, five star dealer. We are very grateful for how well this team took care of us. I have no hesitation recommending this dealer for your vehicle needs.
I got a great car, thanks Seth Jones
Well I love my Toyota Highlander Limited Platinum! Toyota produces a quality product and always has. Walker Toyota is strictly professional and has a nice waiting area which makes it seem like less time. The work has always been of high quality!
Friendly and knowledgeable staff
Second car I've bought from them. Both were Toyotas.
Go to Walker Automotive ask for Ryan you will never be more satisfied and enjoy your car shopping adventure!! Ryan will ask how he can help you find your car, tell him everything you are looking for he and the staff at Walker will make it happen. I know because I enjoyed Ryan and the staff working with me on May 25 2021 it was great. Enjoy and happy car shopping. Actual Customer
If you guys are in leesville like I was make the trip to Alexandria and shop here. Ask for Josh when you get there he’s a good dude and real easy to talk to. Also the finance lady is super fast.
Purchased a 2019 great service
Took my 2013 Corolla S here for an inspection and the guy that helped us was awesome. Super friendly and helpful. Wasn't expensive either and quick service.
Hunter Goodman was amazing! He was patient, informative, down to earth, and all around a great person. Everyone there made me feel welcomed and made the entire experience smooth and easy. I am so glad I made the drive and purchased my 4Runner from them ❤️
Ethan was great he explained everything to me and answered every question I had. Absolutely love coming to walker to get my Venza serviced and would highly recommend to anyone and everyone
Great service, brought home with the shuttle
It may take a little longer but I feel much better because they know what's going on.
Decent, up front sales team. Not pushy and very friendly. Nice vehicles, and well priced.
Fair deal on truck.
very professional ..very helpful...great customer service! Seth Jones is the best! Thanks Walker Automotive!
Service was great nice friendly people I love it
Very courteous staff! Speedy maintenance service.
I have been going to this dealership for years. Purchase two vehicles from them so far and was very please. My third vehicle will be the new redesign 2022 or 2023 Toyota Tundra in white.
Just bought a 2018 Rav-4. I must say....Very Awesome Experience! All the way from when we pulled up until we left in our new ride! Everyone was very nice making it a friendly comfortable atmosphere. Thanks a bunch to the staff at Walker Toyota!
Friendly and fast. Yay Ethan. Such improvement!
My grandparents bought a wonderful handicap accessible van. Brandon went above and beyond to help them get the Best Buy. Definitely recommend using them.
Josh Dias was a pleasure to work with! He worked hard to get my deal where I wanted it, and was very friendly during the whole process.
Great customer service. Josh Dias was such a easy going salesman! If anyone needs a new vehicle, get with Josh!!
Gage Nugent best salesman in Alexandria! He will treat you right.
One of the best experiences we’ve had at a dealership and their service department. We live in Covington LA and on our way home from Shreveport after visiting our daughter we hit a tread in the road. Had the car towed to them at 10:00am. They not only looked at the car right away but did the minor repair right then. We were back on the road within 90 minutes. These folks are Rock Stars! And we live 200+ miles away and they treated us like we were longtime customers. Wish all dealership service departments were like them. Thank you Walker ...
Mr. Barrett is knowledgeable and exceptionally helpful and friendly.
Cassie at Walker was so sweet and helped us find just what we were looking for!
Our experience with Walker Toyota was a pleasure. From Jennie who I talked with on the phone to Seth, our salesperson, to Anthony in financial, thank you so much. You made what can be a long drawn out process not so bad. Everyone at Walker was courteous and friendly and helped us replace our old RAV4 we lost during Hurricane Laura with our new 2020 model. Thank you so much. We survived Hurricane Delta here in DeRidder and hope our new friends in Alexandria did the same.
Very good service. Personnel were friendly and helpful. I was very pleased.
My experience at Walker Toyota was excellent. The service was great and the salesman Seth was very helpful thanks Seth.
Great salesman and great service. You anyone looking for a car or truck go see Gage Nugent at Walker Toyota
Everyone was so nice and helpful. We had a 100 point inspection done for about $30 and it took less than 30 minutes. The service was great and fast.
Great sales people. They weren’t pushy and they were very accommodating.
Very nice employees. Always eager to help. I'll be back with my Toyotas to get serviced again. Very Friendly!!!
See Josh Dias when purchasing a new car
The all around best dealership I’ve ever been to! Excellent customer service and very quick. Took me about an hour to leave in a brand new 4runner!! I bought my car from Brandon Barrett and he was super nice and helpful! I will recommend Walker to everyone from now on!
Mr Cobin and the team were great! The RAV4 that I picked out online sold before I was able to get there to make a deal, but he put me in another at a reasonable price.
Derrick Roy has walked me through this whole process!It was aa easy as 1,2,3 !Home delivered, follow up service Great!!
I had the option of buying between 2 different dealerships and my salesman Gage made it an easy choice! He went above and beyond on customer service and kept me informed via text or call every step of the way. All I had to do was sign on the dotted line when I went in. Thanks Gage for a great experience!!
Best place to buy a new vehicle!!! Great customer service, excellent vehicles and service after the sale!!! Go see Seth Jones 🙂
Josh Dias worked with us over multiple days to get us into the vehicles we truly wanted! Every person we encountered had a smile and words of encouragement! Thanks to the entire Walker Toyota team- we definitely recommend!
It’s the bomb! Highly recommended
Great customer service
Love my car. They didn't have color I wanted so they brought it up from new Orleans. The only thing I hated is we waited 5 hours to sign the contract. We knew what were wanted when we walked in.
The employees are genuine and care about making sure your needs and expectations are met. They have a large inventory to choose from and if they don’t have it they will find it.
Very good service. Nice waiting area and snacks and coffee provided. Coupon's from Toyota were a great help in making the service work more affordable
Gage Nugent made sure that I got exactly what I wanted. He and Grant just about had to move mountains because I'm picky but they did it with a smile. Then Anthony in finance made the rest of the process a breeze. A great team of hardworking, professionals at Walker!
Love the quality of Toyota products!!! Great sales staff!!!
Service is always amazing and quick. Everyone working there is helpful and pleasant. I like Walker Toyota.
They are very professional at Walker Toyota maintenance in Alexandria Louisiana. I set my appointment for zero 7:30 and I showed up maybe 15 minutes ahead of schedule and they took my car in right away for my oil change because I have a lease and I do it there so they could keep track of it in case I want to lease or buy another Toyota. I got seen right away it was sitting in a comfortable Lobby comfortable leather chair with ESPN on a big screen. What more can you ask for in the morning after working a 12-hour shift ...
Service department very prompt, informative and up beat. Enjoy going in for service.
Great customer service!
Very friendly staff
I love Walker! everybody has been so nice to me over there! And Brandon he's awesome Brandon Barrett he's amazing
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